Plan Track Grow Privacy Policy

Last Updated: May 19, 2026
Website: https://plantrackgrowstudio.com
Brand: Plan Track Grow
Support Email: support@plantrackgrowstudio.com
Operated by: Apex Life Academy

Thank you for visiting Plan Track Grow.

This Privacy Policy explains how Plan Track Grow collects, uses, stores, shares, protects, and handles personal information when you visit our website, browse our shop, purchase digital products, contact support, sign up for emails, use our downloads, or interact with our services.

Plan Track Grow sells digital products, including spreadsheets, Excel files, Google Sheets versions, Notion templates, dashboards, trackers, planners, PDF guides, workbooks, checklists, bundles, bonuses, free downloads, and related digital resources.

By using this website, purchasing a product, submitting information, joining our email list, contacting us, or downloading a Plan Track Grow product, you acknowledge that you have read this Privacy Policy.

This Privacy Policy should be read together with our Terms and Conditions, Refund Policy, License Terms, and Cookie Policy.

For privacy purposes, Plan Track Grow is responsible for deciding how personal information collected through this website is used, unless a third-party service provider is independently responsible for its own processing under its own privacy policy.

1. Who We Are

Plan Track Grow is a digital product brand that provides practical planning, tracking, budgeting, business, creator, productivity, and organization tools.

For the purposes of this Privacy Policy, “Plan Track Grow,” “we,” “us,” and “our” refer to Plan Track Grow, operated by Apex Life Academy, unless stated otherwise.

Website: https://plantrackgrowstudio.com
Support Email: support@plantrackgrowstudio.com
Privacy Contact: support@plantrackgrowstudio.com
Data Protection Officer: Plan Track Grow has not appointed a formal Data Protection Officer unless required by applicable law. Privacy requests may be sent to the Privacy Contact above.

If you have questions, privacy requests, complaints, or concerns about this Privacy Policy or how your personal information is handled, you may contact us using the email above.

2. What This Privacy Policy Covers

This Privacy Policy applies to personal information collected through:

• our website;

• our ecommerce store;

• product pages;

• checkout forms;

• digital product purchases;

• download pages;

• order confirmation emails;

• support emails;

• contact forms;

• email sign-up forms;

• customer accounts, if enabled;

• reviews, testimonials, or public comments, if enabled;

• cookies, analytics, and tracking technologies, where used;

• third-party tools connected to our website or ecommerce system.

This Privacy Policy does not apply to websites, platforms, services, or tools that we do not own or control, even if they are linked from our website.

2A. How We Collect Personal Information

We may collect personal information in the following ways:

• directly from you when you place an order, submit a form, contact support, create an account, leave a review, or sign up for emails;

• automatically through website hosting, ecommerce tools, cookies, security logs, analytics tools, or similar technologies;

• from third-party service providers used to process payments, operate checkout, deliver products, manage email subscriptions, protect against fraud, or support website functionality;

• from public or customer-submitted content, such as reviews, comments, testimonials, or feedback, if those features are enabled.

We aim to collect only the information reasonably needed for the purposes explained in this Privacy Policy.

3. Personal Information We May Collect

Depending on how you use our website, we may collect the following types of personal information.

3.1 Information You Provide Directly

You may provide information when you:

• place an order;

• create an account;

• download a free or paid product;

• join our email list;

• fill out a contact form;

• request support;

• request a refund or replacement;

• leave a review, testimonial, comment, or rating;

• respond to a survey or feedback request;

• communicate with us by email or other channels.

This information may include:

• name;

• email address;

• billing information;

• country or region;

• phone number, if provided;

• order details;

• product purchased;

• download information;

• customer account information, if accounts are enabled;

• support messages;

• refund or dispute details;

• feedback, reviews, testimonials, or comments;

• any information you voluntarily include in a message, form, screenshot, or support request.

3.2 Order and Transaction Information

When you purchase a product, we may receive or store information related to your order, such as:

• product purchased;

• order number;

• order date;

• order amount;

• discount code used, if any;

• payment status;

• refund status;

• transaction reference;

• billing country or region;

• tax-related information where required;

• delivery or download status.

We do not intentionally collect or store full credit card numbers on our website. Payments are handled by third-party payment processors or ecommerce checkout systems, such as PayPal, Hostinger ecommerce tools, or other payment providers used on the website.

3.3 Payment Information

If you make a purchase, payment information is processed by the payment provider used at checkout.

Depending on the payment method, the payment provider may collect details such as:

• payment card information;

• PayPal account details;

• billing address;

• transaction ID;

• fraud checks;

• payment confirmation;

• refund processing details.

Plan Track Grow may receive limited payment-related information, such as whether payment was successful, the amount paid, the transaction reference, and the email associated with the order.

We do not control how third-party payment processors collect and process your payment information. Please review the privacy policy of the payment provider used at checkout.

3.4 Website, Device, and Usage Information

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics tools, security tools, cookies, or connected services.

This may include:

• IP address;

• browser type;

• device type;

• operating system;

• pages visited;

• time and date of visit;

• referral source;

• approximate location based on IP address;

• session information;

• cookie identifiers;

• checkout behavior;

• links clicked;

• error logs;

• security logs;

• analytics data.

This information helps us operate the website, protect it from fraud or abuse, understand performance, improve user experience, and maintain ecommerce functionality.

3.5 Email Marketing Information

If you choose to join our email list, download a lead magnet, or opt in to marketing emails, we may collect:

• name;

• email address;

• opt-in date and time;

• opt-in source;

• email preferences;

• email open and click activity, where tracked;

• unsubscribe status;

• products or interests connected to your sign-up.

You can unsubscribe from marketing emails at any time using the unsubscribe link in the email or by contacting us.

3.6 Customer Support Information

If you contact support, we may collect and store:

• your name;

• email address;

• order details;

• product name;

• support request details;

• screenshots or files you voluntarily send;

• error messages;

• refund or access issue details;

• communications between you and Plan Track Grow.

Please do not send sensitive personal, financial, medical, legal, or private information unless it is necessary for your support request.

3.7 Data You Enter Into Purchased Products

Plan Track Grow products are usually downloaded and used on your own device, cloud storage, Google Drive, Notion workspace, or other personal system.

We do not automatically collect the information you enter into your purchased spreadsheets, templates, dashboards, trackers, planners, or workbooks.

For example, if you enter your income, expenses, invoices, grades, habits, meals, client payments, cash flow, or business numbers into a downloaded Plan Track Grow spreadsheet, that information stays in your own copy unless you choose to send it to us.

If you send us a screenshot, file, spreadsheet, or example data for support, we may see the information included in what you send. You are responsible for removing or hiding private information before sending support materials.

3.8 Information From Third Parties

We may receive limited information from third-party services used to operate the website, process orders, deliver downloads, prevent fraud, provide analytics, or support customer service.

This may include order confirmations, payment status, transaction references, checkout records, email subscription status, analytics reports, fraud alerts, refund or dispute records, and technical logs.

The exact information depends on the third-party tools connected to the website at the time.

We recommend reviewing the privacy policies of any third-party service used during checkout, payment, email subscription, or account access.

4. Sensitive Personal Information

Plan Track Grow does not intentionally request or collect sensitive personal information such as:

• government identification numbers;

• full payment card numbers;

• bank passwords;

• health records;

• medical history;

• mental health records;

• precise location data;

• biometric data;

• religious or political information;

• children’s personal data.

Some products may help customers organize financial, wellness, academic, personal, or business information inside their own private files. That does not mean Plan Track Grow collects that information.

Please do not send sensitive information to us unless it is strictly necessary for a support issue. If you send sensitive information voluntarily, we may process it only as needed to respond to your request, protect our business, comply with legal obligations, or delete it where appropriate.

4A. Data Minimization and Purpose Limitation

We aim to collect and use only the personal information reasonably necessary for the purposes described in this Privacy Policy.

We do not intend to use personal information for unrelated purposes without a valid legal basis, appropriate notice, or consent where required by applicable law.

If we need to use personal information for a new purpose that is materially different from the purpose originally explained, we will update this Privacy Policy or provide additional notice where required.

5. How We Use Personal Information

We may use personal information for the following purposes:

• to operate the website;

• to display products and content;

• to process orders;

• to deliver digital products;

• to send order confirmations and download links;

• to provide customer support;

• to respond to questions, refund requests, or download issues;

• to manage customer accounts, if enabled;

• to process refunds, disputes, duplicate charges, or payment issues;

• to prevent fraud, abuse, unauthorized access, chargebacks, and security threats;

• to maintain records of purchases, licenses, and customer communications;

• to comply with legal, tax, accounting, ecommerce, consumer protection, or regulatory obligations;

• to improve website performance and customer experience;

• to understand which products and pages are useful to visitors;

• to send marketing emails if you have opted in;

• to send transactional emails related to your order, account, download, refund, or support issue;

• to request feedback, reviews, or testimonials where appropriate;

• to protect our rights, products, intellectual property, and business.

We do not sell your personal information, and we do not intend to trade personal information for money.

We do not use your personal information for automated decision-making that produces legal or similarly significant effects for you.

6. Legal Bases for Processing Personal Information

Depending on where you live and which privacy laws apply, we may rely on one or more legal bases to process your personal information.

These may include:

6.1 Contract

We process personal information when needed to fulfill a purchase, deliver a product, provide download access, manage your order, respond to support requests, or enforce our Terms, Refund Policy, and License Terms.

6.2 Consent

We may rely on your consent when you sign up for marketing emails, accept optional cookies, submit certain forms, or agree to receive certain communications.

You may withdraw consent where applicable.

6.3 Legitimate Interests

We may process personal information for legitimate business interests, such as operating the website, preventing fraud, improving products, responding to customers, protecting intellectual property, maintaining records, and securing our website, as long as those interests are not overridden by your rights under applicable law.

6.4 Legal Obligations

We may process personal information where required for tax, accounting, consumer protection, ecommerce, fraud prevention, legal claims, regulatory compliance, or lawful requests.

6.5 Vital or Public Interest Grounds

In rare cases, we may process personal information where necessary to protect someone’s safety, respond to unlawful activity, cooperate with lawful requests, or comply with public interest obligations where applicable law requires or permits it.

7. Email Communications

There are two main types of emails you may receive from Plan Track Grow.

7.1 Transactional Emails

Transactional emails are related to your purchase or account. These may include:

• order confirmations;

• receipts;

• download links;

• account notices;

• refund updates;

• support replies;

• policy updates;

• security notices.

You may receive transactional emails even if you do not subscribe to marketing emails, because they are necessary to provide the product or service you requested, manage your order, or meet legal and security obligations.

7.2 Marketing Emails

Marketing emails may include:

• product updates;

• new template announcements;

• discounts;

• launch notices;

• planning tips;

• spreadsheet tips;

• free resources;

• educational content.

We will send marketing emails only where you have opted in or where legally permitted. If Hostinger ecommerce or another checkout tool offers a marketing consent checkbox, that checkbox should not be pre-selected unless applicable law permits it.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us at support@plantrackgrowstudio.com.

8. Cookies and Tracking Technologies

Plan Track Grow may use cookies and similar technologies to operate the website, support ecommerce functionality, remember preferences, improve performance, understand website traffic, protect security, and support analytics or marketing where enabled.

Cookies may include:

• essential cookies needed for the website, cart, checkout, account, or security features;

• preference cookies that remember settings;

• analytics cookies that help us understand website usage;

• marketing cookies or pixels, if enabled, that may help measure or improve advertising;

• third-party cookies from embedded tools, payment processors, analytics providers, video platforms, or social media services.

Essential cookies may be necessary for the website to function and may not require consent. Optional cookies, such as analytics or marketing cookies, may require consent depending on your location and applicable law.

Where required, we will provide a cookie banner, consent tool, or settings option that allows you to accept, reject, or manage optional cookies.

For more details, please review our Cookie Policy: https://plantrackgrowstudio.com/cookie-policy

9. Third-Party Services We May Use

To operate our website and ecommerce store, we may use third-party service providers.

These may include:

• website hosting providers, such as Hostinger;

• ecommerce store tools;

• payment processors, such as PayPal or other checkout providers;

• email marketing providers, if enabled;

• analytics providers, if enabled;

• cookie banner or consent tools;

• security and spam prevention tools;

• customer support tools;

• file delivery or cloud storage tools;

• accounting, tax, or recordkeeping tools;

• social media platforms;

• embedded content providers, if used.

These third parties may process personal information only as needed to provide their services, comply with legal obligations, prevent fraud, process payments, secure the website, or support ecommerce functionality.

We are not responsible for the privacy practices of third-party websites or platforms. Please review their privacy policies when you interact with them.

10. Hostinger and Website Hosting

Plan Track Grow uses Hostinger and/or Hostinger ecommerce tools to host and operate the website and online store.

Hostinger may process technical, hosting, security, ecommerce, checkout, analytics, or website performance data as part of providing its services.

If you use forms, checkout, customer accounts, downloads, or other website functions, your information may be processed through Hostinger’s systems or related ecommerce tools.

Hostinger’s own privacy and cookie policies may also apply to its processing of data as a service provider.

11. Payment Processors

Payments are processed through third-party payment providers, such as PayPal or other payment tools connected to the website.

When you pay, you may provide payment details directly to the payment processor. The payment processor may collect, use, verify, store, and process your information according to its own privacy policy, security standards, fraud prevention procedures, and legal obligations.

Plan Track Grow may receive limited payment information such as:

• customer name;

• customer email;

• product purchased;

• payment status;

• transaction reference;

• amount paid;

• refund or dispute status.

We do not intentionally store full credit card numbers or full payment card details on our website.

12. How We Share Personal Information

We may share personal information only where necessary or legally permitted.

This may include sharing information with:

• hosting providers;

• ecommerce platforms;

• payment processors;

• email service providers;

• analytics providers;

• customer support tools;

• file delivery tools;

• legal, tax, accounting, or business advisors;

• fraud prevention or security providers;

• government authorities, regulators, courts, or law enforcement where required;

• a buyer, successor, or business partner if Plan Track Grow is sold, transferred, reorganized, merged, or assigned.

We do not sell your personal information.

We do not share your personal information with unrelated third parties for their own independent marketing unless you have consented or the law permits it.

If we use advertising pixels, retargeting tools, or similar marketing technologies in the future, they will be disclosed in this Privacy Policy and/or Cookie Policy where required. If applicable law treats certain advertising or analytics disclosures as a “sale,” “sharing,” or targeted advertising activity, we will provide the required notice and choices where applicable.

13. International Data Transfers

Because Plan Track Grow uses online tools, hosting providers, payment processors, email services, ecommerce systems, and other digital platforms, your personal information may be processed or stored in countries other than the country where you live.

These countries may have data protection laws that differ from your local laws.

Where required, we will rely on appropriate safeguards, contractual protections, consent, service provider terms, or other lawful mechanisms for international data transfers.

By using our website, purchasing products, or communicating with us, you understand that personal information may be processed through international service providers where permitted by law.

If applicable law requires additional safeguards for international transfers, we will rely on available lawful transfer mechanisms, contractual protections, consent, adequacy decisions, or other safeguards recognized by applicable law.

14. How Long We Keep Personal Information

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

Retention periods may depend on:

• whether you purchased a product;

• whether you have a customer account;

• whether we need to provide download access;

• tax, accounting, and legal recordkeeping requirements;

• refund, dispute, chargeback, fraud, or support issues;

• email marketing consent records;

• security and abuse prevention needs;

• legal claims or enforcement of our Terms and License Terms.

Examples:

• order records may be kept for tax, accounting, fraud prevention, customer support, and legal purposes;

• support emails may be kept while needed to resolve your request and maintain business records;

• marketing email information may be kept until you unsubscribe or request deletion, subject to legal recordkeeping requirements;

• security logs may be kept for a limited period to protect the website;

• legal or dispute records may be kept as long as needed to protect rights or comply with law.

When personal information is no longer needed, we will delete, anonymize, destroy, or securely retain it only as legally permitted.

Because legal, tax, accounting, fraud prevention, payment dispute, and ecommerce records may need to be kept for different periods, we may not be able to delete all information immediately upon request.

15. How We Protect Personal Information

We use reasonable technical, organizational, and administrative measures to protect personal information.

These may include:

• using reputable hosting and ecommerce providers;

• SSL/HTTPS website security;

• payment processing through secure third-party providers;

• limiting access to personal information;

• using account passwords and access controls where available;

• monitoring for abuse, fraud, or security issues;

• keeping business records in controlled systems;

• avoiding unnecessary collection of sensitive information.

However, no website, email system, payment processor, hosting platform, or internet transmission is completely secure. We cannot guarantee absolute security.

If we become aware of a personal data incident that legally requires notice, we will take reasonable steps to investigate the issue and notify affected individuals, service providers, regulators, or authorities where required by applicable law.

You are responsible for keeping your own account login, email access, device, cloud storage, and downloaded files secure.

16. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information.

These may include the right to:

• know what personal information we collect and how we use it;

• request access to personal information we hold about you;

• request correction of inaccurate or incomplete information;

• request deletion or destruction of personal information, where legally available;

• request restriction of processing, where applicable;

• object to certain processing, where applicable;

• withdraw consent, where processing is based on consent;

• request a copy of your personal information, where applicable;

• unsubscribe from marketing emails;

• ask questions or submit a privacy complaint to us;

• file a complaint with a relevant data protection authority, where applicable.

These rights are not absolute and may depend on your location, identity verification, the type of information involved, legal exceptions, recordkeeping requirements, payment obligations, fraud prevention needs, or other lawful reasons.

17. How to Make a Privacy Request

To make a privacy request, contact us at:

Support Email: support@plantrackgrowstudio.com

Please include:

• your full name;

• the email address connected to your order or account;

• the type of request you are making;

• enough information for us to verify your identity and locate your records.

We may ask for additional information to confirm your identity before responding to a privacy request. This protects your information from being disclosed to the wrong person.

We will respond within a reasonable time and in accordance with applicable law. If a specific legal response period applies to your request, we will follow that required period where applicable.

If we cannot fulfill your request, we will explain the reason where required or appropriate, such as when we must keep certain information for legal, tax, fraud prevention, dispute, security, or recordkeeping purposes.

17A. Privacy Complaints

If you have a concern about how Plan Track Grow handles personal information, please contact us first at support@plantrackgrowstudio.com so we can review and respond to your concern.

Please include:

• your name;

• the email connected to your order or request;

• a clear description of the concern;

• any relevant order number, form, email, or screenshot.

We will review privacy complaints in a reasonable time and respond where required by applicable law.

Depending on your location, you may also have the right to contact a relevant data protection authority or regulator if you are not satisfied with the response.

18. Marketing Choices

You can choose not to receive marketing emails from Plan Track Grow.

To unsubscribe, click the unsubscribe link in any marketing email or contact us at support@plantrackgrowstudio.com.

Unsubscribing from marketing emails does not stop transactional emails related to purchases, downloads, customer support, refunds, account access, legal notices, or security issues.

19. Cookie Choices

You may be able to manage cookies through:

• our cookie banner or consent tool, where available;

• your browser settings;

• device settings;

• third-party opt-out tools;

• analytics or advertising platform settings.

If you block or delete cookies, some parts of the website may not work correctly, especially cart, checkout, account, security, or download functions.

For more information, review our Cookie Policy: https://plantrackgrowstudio.com/cookie-policy

20. Children’s Privacy

Plan Track Grow is not intended for children under the age required by applicable law to provide personal information or make online purchases without parental or guardian consent.

We do not knowingly collect personal information directly from children without appropriate consent.

If you believe a child has provided personal information to us without appropriate permission, contact us at support@plantrackgrowstudio.com, and we will review the issue and take appropriate action where required.

If a parent, guardian, teacher, or adult purchases a student-related product for a child or student, the adult purchaser is responsible for the purchase, use of the product, and any information entered into the downloaded file.

21. Public Reviews, Comments, and Testimonials

If you submit a public review, comment, testimonial, rating, or feedback, the information you submit may be visible to others depending on where it is posted.

Please do not include private, sensitive, financial, medical, academic, or personal information in public reviews or comments.

By submitting a review, testimonial, or feedback, you allow Plan Track Grow to use, display, edit, reproduce, or share it for website, customer support, product improvement, or marketing purposes, unless you request otherwise or applicable law says otherwise.

We may remove or edit public submissions that are inappropriate, unlawful, misleading, promotional, abusive, irrelevant, or in violation of our Terms.

22. Links to Other Websites

Our website may contain links to third-party websites, platforms, tools, payment processors, social media pages, embedded content, or external resources.

We are not responsible for the privacy practices, content, security, policies, or actions of third-party websites or services.

When you leave our website or use a third-party service, please review that third party’s privacy policy and terms.

23. Data Accuracy

You are responsible for providing accurate information when placing an order, creating an account, contacting support, or signing up for emails.

If your email address is incorrect, you may not receive order confirmations, download links, support replies, refund updates, or important notices.

If you need to correct your information, contact us at support@plantrackgrowstudio.com.

24. Do Not Track Signals and Global Privacy Controls

Some browsers may send “Do Not Track” signals. There is no universal standard for responding to these signals.

Our website may not respond to Do Not Track signals. You can manage cookies and tracking through browser settings, cookie consent tools, or platform-specific privacy settings where available.

If we use tools in the future that recognize browser-based privacy controls, such as Global Privacy Control signals, we will update this Privacy Policy or Cookie Policy accordingly where required.

25. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, ecommerce tools, products, legal obligations, service providers, or business practices.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of the page.

After an updated Privacy Policy is posted, personal information collected or processed after that update will be handled according to the updated policy, unless applicable law requires a different notice or consent process.

If changes are material, we may provide additional notice where required by law.

26. Related Policies

This Privacy Policy should be read together with our:

• Terms and Conditions: https://plantrackgrowstudio.com/terms-and-conditions

• Refund Policy: https://plantrackgrowstudio.com/refund-policy

• License Terms: https://plantrackgrowstudio.com/license

• Cookie Policy: https://plantrackgrowstudio.com/cookie-policy

The Terms and Conditions explain general website use, checkout, disclaimers, limitations of liability, and legal terms.

The Refund Policy explains refunds, replacements, duplicate charges, digital product delivery, and payment disputes.

The License Terms explain what you may and may not do with Plan Track Grow products.

The Cookie Policy explains how cookies and tracking technologies may be used.

27. Contact Us

For privacy questions, data requests, marketing unsubscribe issues, or concerns about how personal information is handled, contact:

Plan Track Grow
Website: https://plantrackgrowstudio.com
Support Email: support@plantrackgrowstudio.com

Please include enough information for us to understand and respond to your request.